Your Frequently Asked Questions - Answered

How are the purchases delivered?
The purchases are delivered via digital download and are available to you INSTANTLY after purchase. You will receive a confirmation email containing the download link upon purchase. You will also receive instructions on how to install and operate your purchase.

Is technical support offered for these guides?
Yes, every product on PowerGoldGuides.com is supported by a HOWTO tutorial that comes with your purchase. If this is not enough to assist you all you need to do is click here to contact our support team.

Refund Policy:
If you are not 100% satisfied with your purchase, we guarantee you a refund of the full purchase price. After using our contact form, if we deem a refund necessary, than you will receive one. Please note that all refunds are given at the discretion of Power Gold Guides. The only requirement is that you must request a refund within 30 days of purchase, or you are not eligible. If you would like to request a refund, please click here.

I got warned/suspended/banned for using one of your items!
While this is a rare occurrence, we cannot be held liable for any problems you create through the illegal use of your purchase. All information, guides, and purchases contained within this website and on your computer are for educational purposes only, you are breaking our terms of service if you use them for anything that goes against the ToS or EULA.

What if I deleted the file?
If you happen to delete the file you should check your purchase email, you can download it again! If for some reason you deleted your purchase than click here to fill out a support form.

Get your question answered here!
If you have any additional questions, please feel free to contact us. Click here to contact our support team .

Please read our TERMS & CONDITIONS and PRIVACY POLICY before purchasing.